Shipping Policy

Average Delivery Times

Below you will find the average delivery times for all our orders:

Once your order is placed, we require 1 to 3 business days to process it. On weekdays, processing usually takes one business day. However, if you place your order on a Friday evening or during the weekend, processing time may be slightly longer.

After processing, your order will be shipped, and delivery takes on average 8 to 12 business days.

We strive to make the ordering and delivery process as simple and smooth as possible. If you have any questions or concerns, please feel free to contact our customer service at info@mode-lyon.com.

Placing an Order

Ordering from Mode Lyon is simple and secure:

Go to the product page and click on the “Add to cart” button to select your desired item.
Make sure you have selected the correct variant, then click “Proceed to checkout.”
Enter your contact and shipping details carefully and click “Continue to shipping.”
Review your shipping information and proceed to payment.
Choose your preferred payment method and complete your order.

All payments are processed through secure systems using SSL encryption, ensuring a safe and protected transaction.

Available payment methods may include:

Credit cards (AMEX, Mastercard, Maestro, Visa)
PayPal
Other secure payment options depending on your region

If you experience any issues during checkout, our support team is available to assist you.

Delivery Costs

We offer free shipping on all orders.
There are no hidden fees and no minimum order requirements—your items will be delivered to your door at no extra cost.

Order Shipment

Once you’ve found the perfect item, we understand you want it as quickly as possible. That’s why we aim to process and ship orders promptly.

To keep our prices fair and sustainable, we may consolidate shipments and dispatch them together once ready. We appreciate your understanding and support.

Please note that during periods of high demand, delivery times may be slightly delayed. We are continuously working to ensure your order reaches you as soon as possible.

Express Shipping

If you would like your order to be shipped more quickly, please contact us at info@mode-lyon.com

Our customer service team will be happy to assist you with available options.

Additional Information

In the event of loss, non-return, or inability to recover the product, administrative fees of up to 10% of the product value may be deducted from the refund.

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